One of the most common mistakes landlords can make is to assume that all property managers are equal – it is certainly not the case and the property management team at Robert James Realty see all too often the results of ineffective property management, poor time management and insufficient attention to detail resulting in financial pain for owners.
The office includes the extensive hands on experience of three senior property managers – all with close to ten years in the industry. This track record is invaluable when it comes to legislation, communication, tenant selection, dispute resolution and application processes. In a nutshell, they’ve done the hard yards, know every trick in the book and will work effectively to ensure you get the best possible return.
The entire Robert James Realty property management division is structured differently to ensure the most efficient caretaking of your property. This results in less days on the market, better quality of tenants and better returns. In addition to three highly experienced senior property managers, the head of department acts in a crucial overseeing role to ensure the division is running productively and issues are properly dealt with. The business development manager is responsible for client liason and growth in the portfolio. Two key support staff look after administration, advertising and time management. This means there is not just one property manager but an entire team of staff who are knowledgable about your property and its history. If issues arise the team work together to sort them out promptly.
The team enjoy the use of three branded company vehicles. Free of the limitations some property managers face with car running costs, the company fleet ensures the team can can easily access your property anytime. For inspections, maintenance, vacancies and inspections the fleet guarantees rapid service and prompt results.
If and when your property becomes vacant, or the existing lease is due for renewal, we send our staff to the property to evaluate the correct market price, personally. We understand that your investment property is just that – and we strive to get you the highest achievable return on a consistent basis. Our team make it their priority to be aware of the local market and are very educated on what’s achievable. This hands on service ensures the best results for owners.
Property maintenance is a key area of investment protection which is often overlooked, or poorly managed. The Robert James Realty Team have a very effective maintenance management strategy in place to ensure the value of your investment is protected. This includes a clear and efficient process for tenants making maintenance requests.